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Training si dezvoltare » Successful Selling Skills Program

SUCCESSFUL SELLING SKILLS PROGRAM

The Successful Selling Skills Program is for Sales personnel with 0-3 years experience who have had limited exposure to sales training.

After attending the program the sales team will have broadened their knowledge and added to their skills base:

Identify ways of building and developing relationships confidently and effectively face to face and on the telephone
Develop a sales toolkit to use in different situations
Handle customer objections effectively and use the objections to advance the selling opportunity
Close the sale with confidence

Program Outline

The maximum delegate number for the program is 10.

Duration: Three consecutive days

Delivery language: English

Day One • The Company (Vision, Mission vs. Sales Department goals) • Situation analysis • The professional sales person • Communication • The art of listening • Questioning Personal action plan	Day Two • Rapport • Behaviour styles • Telephone Skills • Lead generation • Objective setting • Call planning and preparation • Solution selling • Personal action plan	Day Three • The Four stages of the sales call - Opening • The Four stages of the sales call – Investigating • The Four stages of the sales call – demonstrating capability • The Four stages of the sales call – Closing/ Obtaining commitment • Dealing with objections • Record keeping • Consolidation • Personal action plan